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Refund Policy
Returns Policy
Returns Policy
All our items are made to order with care and attention to detail. Because of this, we unfortunately cannot accept returns or offer refunds for change of mind, incorrect measurements, or colour choices.
Please ensure all details, measurements, and custom colour selections are correct before placing your order.
If your item arrives damaged or with a manufacturing defect, please notify us within 48 hours of delivery with clear photos so we can assess the issue. Where applicable, we will repair or replace the item.
Normal wear and tear, minor wood imperfections, or natural variations in wood grain are not considered defects, but part of the unique character of handmade wooden furniture.
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